Wednesday, April 15, 2015

The Best Part of a CEOs Role: Rewarding and Recognising Your People

Rewarding and recognising staff and volunteers is the best part of my role as CEO of Southcare.
Southcare Awards Ceremony

Yesterday we recognised staff and volunteers who have achieved a range of things including:

  • Graduates from the 2014 Spirit of Southcare Leadership Programme
  • Staff and Volunteers who have shown through 2014 that they are Living the Southcare Values in their daily work
  • Staff and Volunteers who have given over 5, 10, 15 and 20  years of service to Southcare
  • The CEO’s Outstanding Performance Award – this was awarded to Wynton Maddeford the CFO
  • The Helen Moore Service Award for outstanding Volunteer service – this was awarded to Irene Yeomans

Apart from the obvious joy that this event brings to the people who have been rewarded, we know at Southcare that our ongoing success depends to a large extent on having highly motivated staff and volunteers who are productive, creative and committed. 

We understand the important link between motivation and performance because we take the time to discover what motivates our staff and volunteers through ongoing schedule catch-ups, staff meetings, staff surveys, forums and annual performance development reviews.

Whilst we do pay above award salaries we know that recognition and other incentives help to keep staff and volunteers highly-motivated and prepared to go that extra distance. 

We invest heavily in developing our people. This is demonstrated though our in-house Spirit of Southcare Leadership Programme, Leadership Retreats, supporting staff to undertake Diploma courses relevant to their roles, and training, conferences, mentoring, coaching, webinars and job shadowing. 

We are also very committed to effective governance and invest in our Board and building the capacity of the sector through our Engaging Young Leaders on Aged Care and Community Boards.

It is not hard to acknowledge and recognise good work, and we can never underestimate the value of a conversation for appreciation.