Monday, October 21, 2013

Tips for Making an Effective Request

A request is asking someone to do something, or inviting someone to help/assist you or gaining cooperation. You make requests because you want to take care of your concerns, to get things done, to coordinate actions, to meet uour needs. 

One of the problems with requests is people often do not make them, instead they hint “I wish she would…” If only he did…”

If you are not making effective requests, you may be complaining to someone or demanding things of someone. There are at least two parties involved when we make requests, the person making the request and the person responding to the request.  We are all involved in making and responding to requests every day.  The issue is how effectively are you are at making requests and responding to requests?. The following 3 minute video provides Sieler's “Tips for Making Effective Requests” 

Tuesday, October 15, 2013

How to Effectively Make and Manage Your Commitments

This 12 minute presentation offers a process model that is fundamental to how work gets done in an organisation. The model helps staff in how to make and manage commitments to ensure work is completed in line with agreed standards and time frames.